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Oops: Delta Airlines Loses Prized Westminster Show Dogs

Discussion in 'Canine News/Informative Articles' started by obbanner, Feb 20, 2015.

  1. obbanner

    obbanner $ Premium Subscriber $ Hot Topics Subscriber


    Oops: Delta Airlines Loses Prized Westminster Show Dogs

    Mary Altaffer/AP
    by Kipp Jones19 Feb 2015Seattle, WA286

    Dogs Have 'Ruff' Time Getting Home After Westminster Dog Show
    KCPQ - Seattle


    A group of dog owners traveling from New York to Washington state following the prestigious Westminster Kennel Club Dog Show are peeved after Delta Airlines lost their dogs, Seattle’s KOMO News reported Thursday.

    Passengers had just boarded Delta’s non-stop 4:05 p.m. flight from JFK International Airport to Seattle Sea-Tac when they noticed their prized pooches had not been loaded into the Boeing-737’s cargo hold.

    “We suddenly realized our dogs aren’t on there, even though the stewardesses were telling us they were,” said Greg Gorder, a man who had been tasked with safely transporting his granddaughter’s standard poodle.

    “We just wanted to establish that our dogs were still on there,” Groder said. “They couldn’t do it, wouldn’t do it.”

    Passengers complained that the airline then made a tepid effort to resolve their frustrations and instead assured them the canines had been loaded.

    Show dog owner Sarah Pearce told KOMO the plane then sat idly at the gate for an hour while owners waited for an answer, after insisting Delta employees confirm the location of the hounds.

    “Once they realized they couldn’t find our dog and had no idea where they put him, we had to get off the plane and wait until they could find them,” Pearce said.

    The passengers were reportedly then given a choice between going ahead, without knowing their dogs’ whereabouts, or choosing another flight. All owners with missing dogs decided against the former, and removed themselves from the plane.

    “They didn’t know where the dogs were, period,” said Gorder.

    The group reportedly waited for four hours before Delta finally delivered their distinguished furry friends. That’s when another owner, Jenny Dawson, found that her dog had actually been inside of cargo all along, and was en route to Washington… alone.

    She was shocked when Delta delivered her an empty crate. “I was livid,” she told the ABC affiliate. “It was like, really, can you not look in there and see there is no dog?”

    Delta Airlines spokesman Mike Thomas is disputing some of the passenger’s claims, and insists the dogs were never lost, but rather “in Delta’s constant care while the airline worked to re-accommodate both the customers and their animals.”

    While no animals were harmed, Delta apologized for the blunder and offered those inconvenienced (and their dogs) a free hotel stay, a refund of the $200 fee charged for transporting dogs, VIP service at JFK, and cabin seats for the dogs on a return flight to Seattle.

    Read More Stories About:
    Big Hollywood, Westminster Kennel Club, Dog Show, Delta Airlines, JFK
    • Like Like x 3
  2. Rex's mom

    Rex's mom Hot Topics Subscriber

    Oh wow:facepalm:. I would have been:complain::machinegun: if they lost my dog. That is not acceptable.
    • Agree Agree x 4
  3. MyBuddy

    MyBuddy Moderator Hot Topics Subscriber

    UGHHHHHHHHH :machinegun:
    • Agree Agree x 1
  4. Dobs4ever

    Dobs4ever Hot Topics Subscriber

    Insists NO DOG WERE LOST to No animals harmed by the blunder - Corp BS and political CYA - this is what is wrong with America. People can't admit their wrong - then try to cover it up and lie that it was not what really was said or happened.

    Holy Moly - can you just imagine how frightening that would be with our prize show dog!!!
    • Agree Agree x 2
  5. FredC

    FredC Guest

    Ugh every single time i put a pup on a plane i go through some pretty extreme anxiety until they are in their new owners hands..I couldn't even imagine how vocal id be in a similar situation..
    That would be a frightening nightmare with anyone's prized pets..
    It's a part of the problem.. Being a sue happy nation is a cause of such dishonesty in corporate america. The above is merely an effect. This country is becoming as morally bankrupt as Fort Knox..
    • Agree Agree x 5
    • Like Like x 1
  6. Dobs4ever

    Dobs4ever Hot Topics Subscriber

    Amen - I can't say more here as it would be too hott to handle here!!!
  7. MyBuddy

    MyBuddy Moderator Hot Topics Subscriber

    Omg, so right!! Nothing infuriates me more than people who cannot admit wrong/guilt and try and place it on someone else!! Or they give the backhanded admission...

    "Well, I may be wrong, BUT.....

    There is no but! There should just be admission with a period!

    And a "I'm sorry."

    I don't know how morals got so bad over the years but I'm sure it deteriorated as entitlement gained momentum.
    Believe me!! There would be hell to pay!
    • Like Like x 1
    • Agree Agree x 1
  8. BiggyRat

    BiggyRat Member

    Cabin seats for the dogs?
    • I was wondering about that too! I was wondering about that too! x 1
  9. Crutch & Ursa's Veteran

    Crutch & Ursa's Veteran Forum Shyboy Hot Topics Subscriber

    • Funny Funny x 1
  10. JanS

    JanS DCF Owner Administrative Staff Moderator Hot Topics Subscriber

    How horrible! I'd be angered and worried sick. Let's face it, all of the airlines have gone down hill in the past few years and I never expect to fly anywhere without either delays or complete cancellations. This summer I have one connection that's only about 40 minutes and that worries me with all of the delays lately.

    Same here when I'm on the receiving end. This is why I call the person who sent the pup as soon as the plane lands and I see the pup getting out of the plane.

    You can do that but they have to either be able to put them under the seat on takeoff and landing or they have to be a service dog.
    • Agree Agree x 1
  11. Zdobie

    Zdobie New Member

    I wish dogs were allowed to board the plane with their owners. How often am I stock to sit besides someone who is either unpleasant, weird, loud, or even stinky? Sharing the space with a well behave animal would be nice. I've seen service dogs laying at the feet of their owner as well as little dogs in their carry-on and they were behaving perfectly. Restrictions sucks!!!

    And a big :thumbdown: to Delta: they should have comp their entire travel arrangements for that kind of aggravation! I would have been worried sick!
    • Like Like x 1
  12. Dobs4ever

    Dobs4ever Hot Topics Subscriber

    The well behaved is the key and few would be that way as too many do not even train their dogs for the basic good manners and that is a big part of why so many end up at the pound as they are near as cute when they get older and out of control. Can you imagine what it would be like with 3 or 4 out of control dogs on a plane??? I understand why the airlines do not allow them - They take up space so you would have to buy them a ticket so they did not loose money and then they would have to be well behaved for sure. Space on airlines is so tight I don't see dogs as a viable option in the passenger section. Too many things can go so very wrong.
    • Agree Agree x 2
  13. Firestar Dobe

    Firestar Dobe $ Premium Subscriber $ Hot Topics Subscriber $ Forum Donor $

    I have been lucky enough to always be able to drive where I was going with my dogs. I have driven across the country rather than fly them anywhere just because I don't trust the airlines with my precious babies! I have stayed in motels and hotels with them and we have always had a great time traveling with them!
  14. shadash

    shadash Notable member

    Airlines need to stop treating pets like cargo.

    This is an easy thing to fix. Simply create some kind of cargo area that is used for animals.

    Such an easy PR win for a company if implemented.
    • Like Like x 3
    • Agree Agree x 1
  15. Firestar Dobe

    Firestar Dobe $ Premium Subscriber $ Hot Topics Subscriber $ Forum Donor $

    If the dogs were never lost and in Delta's constant care, then why haven't they said where the dogs were? They make it sound like the dogs were in the lounge having a drink! Wouldn't they have told the owners exactly where they had the dogs so the owners wouldn't be upset? It is a blatant case of "CYA". Shame on Delta!
    • Agree Agree x 2
  16. JanS

    JanS DCF Owner Administrative Staff Moderator Hot Topics Subscriber

    From what I've heard from the people who have carried small dogs on, it costs just as much for the dogs airfare as it does the person, and the little dogs don't even take up a seat. I do agree that it would be pretty tough to determine which ones were well behaved and which ones weren't, unless they did something like make you show they've passed a CGC or something.
    • Agree Agree x 1
  17. FredC

    FredC Guest

    That's what they already do. and to be fair this does not happen often but when it does it goes viral quickly. It's been my experience that most dogs and puppies have been treated exceptionally well while in the care of the airlines. Some airlines are just better at this than others. Living cargo is often loaded on last and sometimes because of that they miss their connecting flights.
    • Informative Informative x 2
    • Like Like x 1
  18. MyBuddy

    MyBuddy Moderator Hot Topics Subscriber

    Oh, that strikes fear in my heart! I can't imagine my animal arriving with me! Lost luggage is one thing, but, omg, being separated from my pet gives me a heart attack.

    And wasn't it after Katrina (or am I thinking of another nature disaster) where officials came to the realization how much animals mean to their owners? duh. Many people refused to be evacuated because their beloved pets could not go with them. I thought I heard that some changes were going to be made in the future in the event of a catastrophe. I think hope most airlines are understanding that too. That they are carrying precious cargo that someone loves and it's not just 'luggage'.
  19. FredC

    FredC Guest

    Oh trust me there would be hell to pay if my dog didn't arrive as scheduled. But personally Delta Airlines has never given me any reason to be concerned of course this newspaper article is a little bit alarming but I really wouldn't stop flying my pups because of this. They are typically individually cared for and given first-class treatment all the way. I have flown my puppies all the way across the country and never one time have I heard a story of one of them being soiled or disgusting dirty. They even take the time to give puppies potty breaks and smake sure they have water during extended layovers and also handle them personally. they really do take care of your animals. I would guess that puppies however art treated far better for various reasons. I just couldn't imagine the airline going that far out of their way to accommodate adult dogs that they are not aware of their history or temperaments. But puppies are fun and everybody wants to see play with or touch the puppies. Lol I remember shipping Buster and Babs to Phoenix and the TSA officers pulled them out of their crate and started joking with each other how they needed to each get one for their post. At one point I thought they were going to start doing guard puppy selfie's.
    • Like Like x 2
  20. Oh Little Oji

    Oh Little Oji Formerly Tad Hot Topics Subscriber $ Forum Donor $

    I was questioning that too. It's like ok, you can't do that. Until you can, I guess.

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